Shipping policy

Shipping Policies:

Welcome to Lashaya! We take great care in packaging every order to ensure it reaches you in excellent condition. Please review our shipping policy below.

1. Order Processing & Delivery

All orders are processed, packed, and shipped after order confirmation. Customers can expect to receive their orders within 10–15 business days from the date the order is placed, excluding Sundays and public holidays.

While we strive to deliver all orders within the estimated timeframe, delivery may occasionally be delayed due to unforeseen circumstances such as courier delays, weather conditions, or state-specific public holidays.

Orders will be delivered to the shipping address provided at checkout. If you need to modify your delivery address, please contact us at Lashayastore@outlook.com as soon as possible after placing your order. We will make every effort to accommodate your request; address changes cannot be guaranteed once an order has been processed or shipped.

2. Domestic Shipping (Within India)

We ship across all serviceable pin codes within India.

Shipping Method & Cost:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	10 – 15 Business Days from the date of placing the order	Free Shipping Within India

 

3. Cash on Delivery (COD)

Cash on Delivery (COD) is currently not available.

4. Order Tracking

Once your order is shipped, we will send you an email and SMS with your tracking number and a link to the courier's website. You can track your package's journey in real-time using this information.

5. Damaged or Incorrect Deliveries

We package our products with extreme care. However, if you receive a damaged, defective, or incorrect product, please refer to our Return & Exchange Policy and notify us within 24 hours of delivery with clear photographs and, where possible, an unboxing video.

6. Return Shipping for Approved Claims

If your exchange request for a manufacturing defect, transit damage, or incorrect product is approved, we will provide return instructions.

Depending on the nature of the claim and service availability, we may:

• arrange a reverse pickup, or
• request you to courier the product to us. In such cases, we will reimburse reasonable standard courier charges after verification of the claim.

Please do not send any item back without receiving prior approval and return instructions from our team.

If you are requested to self-ship the product, we kindly request that you use a reliable, trackable courier service, preferably a standard courier service. Once we receive the returned product and verify the claim, we will reimburse the applicable return shipping charges. Please retain your courier receipt or proof of payment, as it may be required to process the reimbursement.